This review of the Business Class experience with China Southern Airlines is based on the following flight we took on the 3rd November 2019:
- Flight: China Southern Airlines CZ301
- Path: Guangzhou (CAN) to Sydney (SYD)
- Plane: A300-330
- Duration: 12.25 hours
- Seat: 3A (Window Seat)
- Configuration: 2-2-2
Before I get into the lounge and flight experience, let’s start from the ground!
We had an 8:15am flight from CAN to SYD and arrived at Guangzhou Baiyun Airport Terminal 2 around 5:30am for our flight. This was before staffing hours so we helped ourselves to the Guangzhou Airport self-service kiosks.
Unfortunately this means that we can’t exactly review the priority check-in experience. However, we can say that the airport was basically empty at that time and checking into our flight at the kiosk was very quick and seamless.
Since we were there early, we had some time to walk around and enjoy the floral China Southern Airlines installation in the middle of the airport.
Sky Pearl VIP Lounge
This lounge is for business class flyers, Sky Pearl gold/silver card holders, SkyTeam Elite Plus members and VIPs who are due to board flights at Gates 19-24. It’s one of the largest lounges in China with over 200 seats and massage chairs.
According to the China Southern Airlines website, the front desk provides services such as flight information, passenger ticket alterations, membership services and business functions.
What’s included in the lounge:
- Complimentary WiFi (no password required)
- Buffet serving Chinese and Western Food and a Noodle Station
- Bar, tea and coffee
- Chinese Tea Art Display
- Shower facilities
- Child minding room
- Massage chairs
- Luggage storage units
- Power sockets on most seats to charge devices
There are no boarding announcements in this lounge so make sure to set a reminder on your phone so that you don’t miss your flight.
The luggage storage section is great for those carrying around bulky items. Will and I didn’t have any check-in luggage so we were hauling around an overnight bag until we found these lockers.
In terms of the food, since we were there bright and early – the buffet was basically free rein for us. We helped ourselves to dim sum, pork buns, stir fried vegetables, rice, noodles, steamed sweet potatoes and congee (there was even a healthy wholemeal version of the congee too!).
Staff also come around with a dessert cart and the yoghurt topped with Lotus biscuits is simply divine! I wish I took a photo of it before basically inhaling the entire thing.
Will made a bee-line for the Noodle Station when it was his turn to get up for food. After all, who could resist an on-site chef making you a nice hearty bowl of noodles before a long flight home?
There were plenty of toppings to go with the congee and noodles too:
The cantonese Shumai (Siu Mai) was a popular buffet option so naturally we hovered over to that steamer after picking up the fresh bowl of noodles.
And voila, restaurant quality food at the China Southern Airlines airport lounge!
When our bellies were happy and satisfied, it was time to lounge around.. on the lounges… in the lounge … literally:
While Will was getting a bit of shut eye (which was well deserved considering we did about 11 hours of walking the day before) I opted for some quiet time in the private reading room around the corner.
If you have any work to catch up on then you can also access the internet in one of the office workspace too.
For those that have little ones, there are child minding services next to the reading area:
We had a pretty relaxing experience at the Sky Pearl VIP Lounge. It’s definitely the front runner lounge option at Guangzhou Airport.
Business Class Flight
Now its finally time to board our flight! We always have a sigh of relief knowing that we can hop straight into the Sky Priority Line to board the plane instead of the regular long winding queue.
Cabin & Comfort
The A300-330 has a total of 30 business class seats in a 2-2-2 configuration. I was seated in 3A which is a the window seat on the left side of the cabin. Will was next to me in 3B and although we didn’t have a partition between us, the spacious seats offered plenty of space for us to feel right at home.
With all that leg room in front of us, we were eager for that seatbelt sign to switch off so we could lie back in our flatbeds!
Every seat in the business class cabin fully reclined into a flat bed and they were extremely spacious, comfortable, stretch-worthy and put us straight to sleep.
To assist with our flight comfort, we were also provided with the following amenities:
- Slippers to take home
- Amenity Kit
The amenity kits were grey pouches by Salvatore Ferragamo.
These aesthetically pleasing amenity kits included:
- Salvatore Ferragamo Body Lotion
- Salvatore Ferragamo Lip Balm
- Ear plugs
- Toothbrush and tooth paste
- Hair brush
- Cotton pads and cotton tips
In the bathroom, was also a selection of APPELLES products (and we all know how much I love APPELLES!) including lotion and hand wash.
Food & Service
We were extremely well fed with the following meals included:
- Pre-departure drink: Alcoholic, non-alcoholic, tea and coffees
- Prelude: Cereal or yoghurt
- Entree: Quesadillas, Dim Sums, Congee, Beef Noodles
- Snack: Fresh Fruit and Bread
- Lunch: Noodles or rice, soup, salad, congee
- Afternoon Tea: Macarons, scones, sandwiches, tea
- Dinner: Noodles or rice, ham or or pork soup, garlic bread
- Dessert: Ice cream
- Snack: Mixed nuts
Here’s a preview of the menu (wish we took photos of the full menu!)
Pictured below were our favourite dishes from the flight. Will chose from the regular menu while I opted for the Oriental Vegetarian pre-selected meals.
Every seat was fitted with a 25cm personal TV screen with over 150 multi-lingual shows and 1200 program options ranging from music, TV, children’s entertainment and games.
The categories for the TV Shows included:
And in the TV Section there were:
- Cultural China
- Air Lecture Hall
- TV Drama
- Variety Show
I ended up watching my all time favourite movie Up (and embarrassingly crying a bucket load!) and the 2019 version of the Lion King which was one of the brand new addition to the movies section (also cried another bucket load).
And here’s teary eyed me after a long flight of great food, comfortable cushion and tear jerking movies:
Overall, it was an extremely comfortable long flight home. Time went by really fast with all the in-flight entertainment, frequent meals and comfortable beds we were provided with well exceeded our expectations.
This was my second time to China and my favourite Chinese flight experience to date.